OneSource Virtual Awarded Best-of-the-Best Professional Service Organization
Dallas, TX - March 3, 2016 - OneSource Virtual, a leading Business as a Service (BPaaS) provider has been named a recipient of the 2016 Best-of-the-Best Professional Service Organization by Service Performance Insight (SPI).
SPI recognized OneSource Virtual as one of 20 firms out of 549 participating organizations who outperformed their peers and the benchmark average with significantly higher profit, larger projects and more satisfied clients. The top performers grew services revenue 20 percent for the year compared to revenue growth of 9.8 percent for average consulting organizations and to support their high levels of growth, they augmented their consulting workforces by 17.2% compared to 7.4% headcount growth for average firms.
“We are honored to be selected as one of the Best-of the-Best companies by SPI,” said Duncan Harwood, CHRO and former VP of Professional Services. “We believe our strategy focused on equipping our consultants to deliver exceptional service resulting in ‘raving fan’ customers is driving our financial performance and this award confirms our dedication to being one of the best in the industry.”
For the past seven years, SPI Research has conducted in-depth analysis of the top 5 percent of PS Maturity™ benchmark participants to uncover the reasons for their superlative performance.
“Top performers tend to be more specialized than average firms and tend to concentrate on high growth technologies,” said Jeanne Urich of SPI. “Those listed on the Best-of-the-Best excel across five critical service performance dimensions: leadership, client relationships, human capital alignment, service execution and finance and operations, making this a significant honor.”
For more information on the SPI Best-of-the-Best Awards please visit their website.
