September 16, 2020

Customer Case Study: RHA Health Services


How RHA Health Services transformed their benefits processes with Workday and OneSource Virtual

With approximately 6,000 employees across Georgia, Florida, North Carolina, and Tennessee, RHA Health Services specializes in treating patients with intellectual and developmental disabilities, in addition to providing mental health and substance use services.

Founded in 1989, RHA’s leadership began searching for a new HRIS solution in early 2017 that would allow them to unify their scattered business processes under one umbrella. This, of course, would mean leaving behind other solutions that they’d been relying on for years.

The help she’s received from OneSource Virtual has been critical in helping RHA navigate its unique needs regarding benefits by providing assistance and support to unique workforces with rapidly changing needs and complex business structures.  “The benefits service team at OSV has been spot-on in checking our records and giving us an extra set of eyes,” Jackie Smith, Benefits Specialist for RHA. “They ensure our practices are in compliance with applicable laws and that we are meeting our operational protocols and processes."

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