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Benefits administration is the work of managing employee benefits programs — enrollment, eligibility, deductions, life events, compliance, and everything in between. It sits at the intersection of HR, payroll, and finance, and when it breaks down, employees are the ones who feel it first. That’s critical to keep in mind. More than three in five employees would consider leaving their current job for one with better benefits, even if it meant accepting lower compensation, according to a 2024 Aflac study.
4 min read
Let’s face the music—employees are having a tough time right now. It’s obvious even when we’re not talking about it. The signs of low engagement are everywhere. People calling in sick, strained relationships between co-workers, screen fatigue. Burnout is at its worst when good employees stop caring, and many business leaders and managers have noticed exactly that happening in their organizations.
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